I drove here from the Bay Area to copy my key for my 2002 Honda Civic since I was on my way to my parents in Porterville, CA. I ran into some problems at the parts department, so spoke to Arthur Vargas. He just made everything right! He was very helpful & understanding and we need more of these types of people in this business!! I can't thank him enough.
Low tire pressure alert appeared on my dash today and I made an unplanned stop at Clawson Honda for a check on tire pressure. Discovered a nail embedded on the inside wall (not on tread) that could not be fixed for safety concerns. Purchased a new original tire at a competitive price. Sal Martinez as usual, provided professional service along with providing a fix for a Honda recall. I had no appointment and yet had me on my way in a timely manner.
Bought my 1st new car here. Excellent customer service. The finace guy explained every detail of every charge. Couldnt have asked for better customer service. Thank you Clawson ?
Oil change very costly
Mercedes and Ryan bent over backwards to make sure we were happy with our purchase. Even though we (I) took forever and went back and forth with our (my) plan, they patiently stuck with us until we got what we wanted. Please contact them if you need a vehicle. They will take care of YOU!
Initial sales people I was dealing with were a little pushy, and I had to keep reiterating what I wanted rather than have them try to sway my decision to a different model that I did not like which wasted some time. The manager Ryan went above and beyond to make the sale and to ensure that I was 100% happy when I left in my beautiful new Civic.